• Overview
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  • In this course, you will learn everything you need to know about ISO 9001, but also how to perform an internal audit in your company. The course is made for beginners in quality management and internal auditing, and no prior knowledge is needed to take this course

    After completing your ISO 9001:2015 internal auditor course, you will understand:

    ·         The concept of the process based quality management system for ISO 9001

    ·         The role of an internal audit in maintaining and improving quality management systems, with reference to the Plan, Do, Check, Act (PDCA) cycle

    The role and responsibilities of an auditor in planning, conducting, reporting and following up on an internal quality management system audit based on ISO 9001, and in accordance with ISO 19011

     

    ·         What is the difference between Quality & Grade?

    ·         ISO 9001:2015 Requirements

    ·         What is changing in ISO 9001-2015?

    ·         Introduction “ General Knowledge”

    -          Quality management principles

    -          Quality Principles

    -          High Level Structure – HLS

    -          Auditing Principles

    -          Audit Types

    -          Unified Clauses structure Key Benefits

    -          Schematic representation of single process elements

    -          Understanding the organization and its context

    -          Understanding the needs & expectations of interested parties

    -          Determining the scope of the quality management system

    -          Leadership & Commitment

    -          Quality Policy

    -          Organizational roles, responsibilities and authorities

    -          Actions to address risks and opportunities.

    -          Quality Objectives and planning to achieve them

    -          Resources

    -          Operations

    -          Performance Evaluation

    -          Internal Audit

    -          Non Conformity and Corrective action

    ·         Terms & Definitions

    -          Audit

    -          Audit Criteria

    -          Audit Evidence

    -          Audit findings

    -          Audit Conclusion

    -          Audit Programmer

    -          Audit Scope

    -          Audit Plan

    -          Audit Client

    -          Auditee

    -          Auditor

    -          Audit Team

    -          Technical Expert

    -          Observer

    -          Guide

    ·         Performing an audit

    -          Initiate the audit

    -          Preparing audit activities

    -          Conducting the audit activities

    -          Preparing and distributing the audit report

    -          Completing the audit

    ·         Typical Audit Plan

    ·         Typical Audit Check list

    ·         Typical Opening Meeting

    ·         Typical Closing Meeting

    ·       Conclusion

     

     

     

     

    24  Hrs

    This course comprises sessions, workshops and role-play exercises. Participants are not expected to possess knowledge of auditing, quality management systems or ISO 9001:2015 before attending the course. Successful completion of this and the foundation part of the training requirements for certification as an Internal Auditor

     

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