Course Information
This course is designed to help organizations and their people manage the impact of change and provide techniques to effectively plan and implement successful transformation initiatives.
Based on the Effective Change Manager’s Handbook – aligned to the Institute’s Change Management Body of Knowledge (CMBoK) – courses explore how change affects, and is affected by, individuals, teams, organizations and change leaders, equipping individuals with the knowledge, theories and techniques
- Unlock resistance to change
- Provide effective support and motivation to individuals and teams to embrace change
- Draw from a range of professional approaches to implement change smoothly and effectively
- Manage and inform key stakeholders throughout the change process
- Speed up the implementation of change initiatives.
Unit 1- Introductory session about Change Management.
- The basic drivers behind change
- The failure rate of change initiatives
- some factors for success.
Unit 2- Learning and the individual
- Learning Processes and Styles, and
- The Learning Dip
Unit 3- Change and the Individual
- Models of individual Change
- Motivation
- Individual Differences
Unit 4- Change and the Organisation
- Organisational Metaphors
- Organisation Culture and Change
- Models of Change
Unit 5- Change and the Organisation
- Key Roles in Organisational Change
- Drivers of Change
- Developing Vision
- Benefits Management
Unit 6- Stakeholder Engagement
- subtopics of Stakeholder Engagement
- Stakeholder Segmentation and Prioritization
- Stakeholder Personas
- Influencing Strategies
- Other Influencing Factors
Unit 7- Communication Introduction
- The process of communication
- Barriers to communication
- Feedback mechanisms
- Communicating Change
- Communication Channels
- Planning Communications
Unit 8- Change Impact Introduction
- Change Impact
- Change, Risk and Continuity Model
- Categorising Change Impacts
- McKinsey Seven S Model
- Stakeholder Impact Assessment
- Change Severity Assessments
9- Change Readiness
- Motivation to Change
- Change Agent Networks
15 Hours
- Anyone interested in understanding the basic principles of achieving successful organizational change, transition or transformation.
- Team members involved in organizational change, transition or transformation projects.
- Professionals pursuing the Change Management Practitioner certificate – for which the Change Management Foundation certificate is a pre-requisite.